Shipping policy
Shipping Policy
Shipping Methods
We ship via major carriers including UPS, FedEx, DHL, and USPS, depending on the destination and service selected.
Delivery Time
* United States: 2–7 business days
* Canada: 3–10 business days
* International: 5–15 business days (customs clearance may cause delays)
Shipping Costs
Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping service.
Order Tracking
Tracking information is emailed once your order has been dispatched.
Customs & Duties
International customers are responsible for any applicable import duties, taxes, and customs fees unless otherwise stated.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery (or expected delivery), and we will work with the carrier to resolve the issue.
Delivery Address
* Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect addresses.